Frequently Asked Questions
Everything you need to know about outfitting your pup in style.
How do I find the right size for my dog?
To ensure the perfect fit, measure your dog's chest girth and back length. Every product page features a detailed size guide. If your dog is between sizes, we generally recommend sizing up for comfort.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, items must be free of dog hair and odors.
Are Canada Pooch jackets waterproof?
Many of our parkas and raincoats are designed with water-resistant or waterproof fabrics. Please check the 'Features' section on each product page to see the specific weather-protection rating.
How long does shipping take within North America?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your gear sooner for an upcoming adventure.
How should I clean my Canada Pooch apparel?
Most of our products are machine washable. We recommend using a cold, gentle cycle and hanging the items to dry to maintain the integrity of the technical fabrics.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.